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· The Neat Freaks are a proudly Australian owned family business first established in 2009. The owners have over 40 years combined experience in carpet cleaning, pest control and domestic cleaning. 

· Our “One Call Does It All” mantra simply means we can provide all the services required to satisfy your end of lease requirements in one easy call.

· We will liaise with your agent to ensure satisfaction of all workmanship provided by us. We have an adaptable and flexible approach to accommodate our tenants, agents & home owners.

· We are proud to be one of the most professional, honest & reliable cleaning companies in the industry.


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· Customer privacy and safety is very important to us. Property keys are kept secure with management or our team leader. Clients personal information is protected & not compromised at any time.

· The Neat Freaks recognizes our responsibility to minimize our environmental footprint. We will continually strive to ensure we maintain & improve our practices so they are consistent with best policy.

· We are dedicated to providing a safe working environment for our staff, clients & the public. We ensure safe work practices are implemented daily & regularly reviewed.


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· We have police clearance certificates for all our staff

· We are fully insured

· All staff receive intensive training & continue to update their skills & proficiency in the industry

· Our cleaning practices are performed with integrity – so the end result doesn’t just look clean – it is clean.

· We may not always be the cheapest – but we are the best. We pride ourselves in our attention to detail & ensure we exceed expectations

· All employees are enthusiastic & courteous & will respect your home

· The Neat Freaks does not employ third party contractors. All work performed is completed by our own trained staff.

 
 
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